Terms and Conditions
Welcome to Nosy Be Travel! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or booking our tours and experiences, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
1. Definitions
In these terms and conditions:
- “We”, “Us”, “Our” refers to Nosy Be Travel.
- “You”, “Your” refers to the customer, visitor, or website user.
- “Website” refers to nosybe.com.
- “Services” refers to the tours, activities, and travel-related services offered by Nosy Be Travel.
2. Booking and Payment
All bookings are subject to availability and confirmation. To secure a booking, full payment or a deposit may be required at the time of booking, as specified in the tour details. Payment can be made via the methods specified on our website. We reserve the right to cancel your booking if payment is not received by the due date.
3. Cancellation and Refunds
Cancellation policies vary depending on the tour or experience. Please refer to the specific cancellation policy outlined in the tour details at the time of booking. Generally, cancellations made within a certain period before the tour may be subject to a cancellation fee. Refunds, if applicable, will be processed according to the specified policy and may take a certain number of days to be credited back to your account.
4. Changes and Modifications
We reserve the right to modify or cancel any tour or experience due to unforeseen circumstances, such as weather conditions, safety concerns, or other operational issues. In such cases, we will offer you an alternative tour or a full refund of the amount paid. We are not responsible for any additional expenses incurred by you as a result of such changes or cancellations.
5. Travel Insurance
We strongly recommend that you purchase comprehensive travel insurance to cover medical expenses, trip cancellations, loss of personal belongings, and other unforeseen circumstances. It is your responsibility to ensure that you have adequate insurance coverage for your trip.
6. Health and Safety
You are responsible for ensuring that you are in good health and physically fit to participate in the tours and experiences you book. Some activities may involve certain risks, and you must follow all safety instructions provided by our guides. We are not liable for any injuries or damages that may occur as a result of your participation in our tours, except in cases of gross negligence on our part.
7. Liability
Our liability to you is limited to the amount you paid for the tour or experience. We are not liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits, loss of enjoyment, or emotional distress. We are not responsible for the acts or omissions of third-party suppliers, such as hotels, transportation providers, or other service providers.
8. Intellectual Property
The content of this website, including text, images, logos, and other materials, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content from this website without our prior written consent.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Madagascar. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Madagascar.
11. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of the website and services after any such changes constitutes your acceptance of the new terms and conditions.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at [insert contact information].